Privacy policy
Privacy Policy
Last updated: April 25, 2026
This Privacy Policy describes how Avalanche South ("we," "us," or "our") collects, uses, and protects your personal information when you visit, use, or make a purchase from avalanchesouth.com (the "Site").
Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information."
Personal Information you provide:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely through our payment providers)
- Order history and product preferences
- Communications you send us via email, WhatsApp, or contact form
Information we collect automatically:
- Device information (browser type, IP address, operating system)
- Browsing behavior on our Site (pages visited, time spent, referring URL)
- Cookie and tracking technology data
How We Use Your Information
We use your Personal Information to:
- Process and fulfill your orders, including shipping and payment confirmation
- Communicate with you about your order, account, or customer support inquiries
- Send marketing communications (only if you've opted in — you can unsubscribe at any time)
- Improve our Site, products, and customer experience
- Detect and prevent fraud, abuse, or illegal activity
- Comply with legal obligations
Sharing Your Information
We share your Personal Information only with trusted third parties who help us run our business:
- Shopify (our ecommerce platform)
- Payment processors (Stripe, Shopify Payments)
- Shipping carriers (for order delivery)
- Marketing platforms (Klaviyo, Meta, Google — only if you've opted in)
- Analytics providers (Google Analytics, Microsoft Clarity)
We do not sell your Personal Information to third parties.
We may also disclose your Personal Information to comply with applicable laws, respond to lawful requests from public authorities, or protect our rights and safety.
Cookies
We use cookies and similar technologies to provide functionality, analyze Site usage, and personalize your experience. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the Site.
Your Rights
You have the right to:
- Access the Personal Information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your Personal Information (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Object to certain processing activities
To exercise any of these rights, contact us at the details below.
Data Retention
We retain your Personal Information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We take reasonable measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site is not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised "Last updated" date.
Contact Us
For questions about this Privacy Policy, your Personal Information, or to exercise any of your rights:
Email: Doueihytrading@gmail.com
Phone: +961 78 928 428